Forum Discussion

Former Employee

Apr 30, 2020

A keychain cannot be found to store "Microsoft Edge"

With the previous dev update I got this "A keychain cannot be found to store "Microsoft Edge"" message. I chose "reset to defaults" and it cleared all my cookies etc, leaving me logged in but "not s...

bodhidasgupta

Copper Contributor

Aug 12, 2020

Deleted I faced it issue right today. On my Macbook Pro. Edge updated via the Microsoft Updater, and then when it re-opened, I get this error message - "A keychain cannot be found to store 'Microsoft Edge'". A new keychain had to be created and now all my previous passwords are lost !!!!

Please help restore !!!

Deleted

Aug 19, 2020

bodhidasgupta Thanks for reaching out, and I'm sorry to hear that! If you haven't yet, can you please try uninstalling and reinstalling MSFT Edge? And can you please confirm what channel and version you're currently using?

Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge

VMGuru
Copper Contributor
Sep 17, 2020
DeletedI just got this message a few minutes ago when I opened Edge. When I select Preferences it only shows me the ability to recreate a new keychain. Is there any way to restore the old one? I am losing a lot of data.

I did get a lot of extension crashes the first open, I exited Edge and saw an Edge update install. When I opened Edge again, then I got the keychain error.
- VMGuru
  Copper Contributor
  Sep 17, 2020
  Deleted Well now everything has magically reappeared after I exited Edge again and relaunched.
  - Deleted
    Sep 25, 2020
    VMGuru Great, I'm glad to hear it!
    
    Fawkes (they/them)
    Program Manager & Community Manager - Microsoft Edge