Forum Discussion
Bruce_Lowekamp
Apr 30, 2020Former Employee
A keychain cannot be found to store "Microsoft Edge"
With the previous dev update I got this "A keychain cannot be found to store "Microsoft Edge"" message. I chose "reset to defaults" and it cleared all my cookies etc, leaving me logged in but "not s...
Deleted
May 06, 2020Bruce_Lowekamp Excellent, I'm glad to hear that did the trick. Please let us know if you encounter anything similar, and we'd be happy to take a deeper look.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
bodhidasgupta
Aug 12, 2020Copper Contributor
Deleted I faced it issue right today. On my Macbook Pro. Edge updated via the Microsoft Updater, and then when it re-opened, I get this error message - "A keychain cannot be found to store 'Microsoft Edge'". A new keychain had to be created and now all my previous passwords are lost !!!!
Please help restore !!!
- DeletedAug 19, 2020
bodhidasgupta Thanks for reaching out, and I'm sorry to hear that! If you haven't yet, can you please try uninstalling and reinstalling MSFT Edge? And can you please confirm what channel and version you're currently using?
Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge- VMGuruSep 17, 2020Copper Contributor
DeletedI just got this message a few minutes ago when I opened Edge. When I select Preferences it only shows me the ability to recreate a new keychain. Is there any way to restore the old one? I am losing a lot of data.
I did get a lot of extension crashes the first open, I exited Edge and saw an Edge update install. When I opened Edge again, then I got the keychain error.
- VMGuruSep 17, 2020Copper Contributor
Deleted Well now everything has magically reappeared after I exited Edge again and relaunched.