Forum Discussion
安装之后web内所有控件变得巨大
so you're saying that After a Windows 10 update, the problem started happening on your desktop PC. is that right?
can you tell me which version of Windows 10 are you using in your laptop and your desktop PC?
you can get it if you press Windows button + R, type "winver" and press Enter.
yes, my desktop PC windows 10 version is 版本 1809(OS内部版本17763.775),you can see the Figure1.
desktop PC
and I cant see the info on my laptop PC, it in my office but I am in home now. But when I leave my office and shut down my laptop PC , you know, the windows 10 auto updata is working....so I can only go to boot my laptop after 11 hours to check if the same problem has occurred.
I look the windows10 updata histort in my desktop PC, you can see the Figure2, the lastest one is KB4524148, can I try to uninstall the updata and run Edge?
updata history
- HotCakeXOct 05, 2019MVPIt's okay don't worry 🙂
Yes it was a strange update,
in case the Windows update does not work when you decide to update to 1903 or 1909 (Soon will be released), here is the direct link. it's always new.
https://www.microsoft.com/en-us/software-download/windows10
Good night - SatoneRPOct 05, 2019Copper Contributor
oh, sorry, "please wait" is I say to you, not browser said to me. sorry I did not say clearly.
I have not tried in Safe Mode, I can try it tomorrow.
about the update, I don't care too much about the specifics of each update, because it is automatically updated and restarted. Obviously I just discovered that the version of the system on the laptop PC and the desktop PC is different. And I would like to make both of them run in 1903.
and sorry I have to go to bed now, working happily, good night!
- HotCakeXOct 05, 2019MVP
You're welcome!
Glad to know it is fixed,
yes it's better to upgrade to 1903 whenever you have time.
sorry, I couldn't understand this part: "can the browser add a function that one click web, like google chrome."
Have a good night! - SatoneRPOct 05, 2019Copper Contributor
thanks for your help , the browser can work now, but I can't sure the problem occur because of KB4524148, and I would like try to upgrade my desktop PC to 1903 later.
the problem still exists in Canary Channel on my desktop PC, hope Beta Channel not to relapse.
really thank you for your help, wish you have a nice day!
last, can the browser add a function that one click translate web, like google chrome. : )
If you want to find out what is causing the problem on my desktop, I will cooperate with you, but I should go to bed now. it is 23:16 in Beijing.
thanks!
- HotCakeXOct 05, 2019MVPEven if after uninstalling the update it doesn't tell you to restart but you do it anyway just to make sure about it.
can you show me the picture where it says "please wait" ?
have you tried it in Safe Mode? I suspect it has something to do with graphic card (GPU) driver.
about that update, I'm not sure why Your Windows 10 tried (and failed) to install a KB update belonging to the build 1903 on build 1809 ! - SatoneRPOct 05, 2019Copper Contributor
have no pending system restarts. and translate the chinese about version 1903 :
Feature Update for Windows 10 , Version 1903 (2)
Last failed installation attempt time 2019/8/29 - 0x80240034
and I check my laptop PC find the system version is 1903. give you the picture.
laptop version
oh, i uninstall the last KB updata but not restarts. and when i open the setting and want to off the hardware acceleration, the situation is getting better, the word become not so big, but when I change the language and restart, the Edge window does not be opened. now I would like to restart and try running it. but the Canary Channel is still. please wait.
- HotCakeXOct 05, 2019MVP
Also try this: go to this settings page:
edge://settings/system
and turn off hardware acceleration.if it doesn't load, do it in Safe Mode:
https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- HotCakeXOct 05, 2019MVPYes please try uninstalling the last KB update.
Also I see in your update history something with "1903" which refers to the next Windows 10 build. is there any pending system restarts?
by the way, You can check for your laptop details from your Microsoft account dashboard:
https://account.microsoft.com/devices/