Forum Discussion

Former Employee

Apr 08, 2019

We're Listening!

Greetings Microsoft Edge Insiders! Let us start off by saying, welcome to the Microsoft Edge Insider community! We’re so excited to have you here, and we can’t wait to start learning from you. If...

DeathEvil2704

Copper Contributor

Nov 05, 2019

Elliot Kirk Hello team Microsoft Edge. Today I faulty as below screenshot, I use Windows 7. How to fix it. please

Drew1903

Silver Contributor

Nov 05, 2019

DeathEvil2704

We'll see what Elliot may say; 'til then, here's my 2 cents:

If that is the Edge Insider that is blank...

>> Uninstall whatever Channel it is.
>> Grab a fresh Download of whatever Channel you were using/want to use. Find that https://www.microsoftedgeinsider.com/en-us/download.
>> Install the new download
>> Try using
>> Please answer the questions that follow

Any better? Any change, now?

Cheers,
Drewhttps://www.microsoftedgeinsider.com/en-us/download

DeathEvil2704
Copper Contributor
Nov 05, 2019
Drew1903 Hi Drew1903. I tried a lot of times but not. My friend using Windows 7 also crashes similar 😞
- Drew1903
  Silver Contributor
  Nov 05, 2019
  DeathEvil2704
  
  I see. Well, I'm afraid there is not enough info to guess at what the root cause could be & ergo, how to fix. It does make it tempting to remind & repeat that it is extremely wise to move from 7 to 10 and increases by the day as we approach end of support for 7 this spring or January, anyway, SOON. This urging, of course, is regardless of Edge C, but, in general.
  
  Certainly, we know Edge Beta can run on 7, but, that doesn't mean can know why yours won't.
  
  Cheers,
  Drew
HotCakeX
MVP
Nov 05, 2019
It could even be from Windows 7. but before suggesting uninstall i think it's better to also mention to do a back up or enable cloud sync to prevent users data loss