Forum Discussion

Elliot Kirk's avatar
Elliot Kirk
Former Employee
Apr 08, 2019

We're Listening!

Greetings Microsoft Edge Insiders! Let us start off by saying, welcome to the Microsoft Edge Insider community! We’re so excited to have you here, and we can’t wait to start learning from you. If...
erikvp's avatar
erikvp
Brass Contributor
Nov 13, 2019

HotCakeX 

 

Funny HotCake he can not connect to any page and you suggest a page for troubleshooting. That is typical Microsoft. Same if you have internet connection problems. The automatic troubleshooter, if it is stuck, wants you to go to a webpage. Internet helpfiles shoot be on the computer. If you can't connect then a webpage is useless. Through this was common sense. But maybe not for some programming people at Microsoft. 

  • Drew1903's avatar
    Drew1903
    Silver Contributor
    Nov 14, 2019

    erikvp 

    FYI, Erik, the person you are addressing IS, actually, NOT a Microsoft employee, in reality.

    And, you're right, it's a silly, deaf, suggestion.

    Cheers,
    Drew

    • HotCakeX's avatar
      HotCakeX
      MVP
      Nov 14, 2019

      Drew1903 

      Drew1903 wrote:


      FYI, Erik, the person you are addressing IS, actually, NOT a Microsoft employee, in reality.
      And, you're right, it's a silly, deaf, suggestion.

      Of course not, neither are you.

      Microsoft employees have blue circle around their profile picture.

       

      nobody is trying to pose as a Microsoft employee lol

    • erikvp's avatar
      erikvp
      Brass Contributor
      Nov 14, 2019
      I was speaking in general terms here. With the internet help files for connecting to the network. These files should be on the computer. When I had problems with an insider Win 10 update ( a few versions back) I could not connect to the network. It kept insisting to get a help file form the web. It is very frustrating. Instead of finding the solutions that were in the help file on the web. It took me days to figure out a partial solution that kept me long enough connected so I could get the internet help files.
      • Drew1903's avatar
        Drew1903
        Silver Contributor
        Nov 14, 2019

        erikvp 

        Erik, personally, I've always found talking over a phone the most productive & efficient.

        But, certainly what your saying exists & it leaves one doing this sort of thing :facepalm:

        Cheers,
        Drew

  • HotCakeX's avatar
    HotCakeX
    MVP
    Nov 13, 2019
    You mean typical Google? because that problem is not related to Microsoft, it's coming from Chromium which Google is in charge of.

    also in this page that has the solution, it's mainly about Google chrome and they added Microsoft Edge to it as well because it uses the same engine

    https://textslashplain.com/2019/09/27/aw-snap-every-tab-crashes/