Forum Discussion

Silver Contributor

Sep 17, 2019

Updates to the Send-A-Smile tool

Collecting feedback and making it actionable is an important component of listening to our customers. This is why we put the Send feedback “smiley face” button directly on the browser toolbar for Mic...

Dennis5mile

Silver Contributor

Sep 17, 2019

I Love these features and have used them several times now. I personally like Mr. Smiley right where he is, one click away and no need to open the ... menu to get to it and no shortcut keys to have to hit. It's just a simple click and poof, it opens......

There is one area I'd like to see added to it and that is the "reproduce" section. As it stands now, when you are recording what you are reproducing and you mouse click buttons or what have you, nothing happens, there is no animation that shows "ok" that click has been recorded, unlike in the feedback hub when you preproduce something every time you click the mouse there is an animation at the spot you click, which says, ok this click has been recorded. Other than this I think all is great.

my20cents
Dennis5mile

Toydotgame

Copper Contributor

Sep 25, 2019

I like the name "Mr, Smiley" :D. Good post, I agree with you too.