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Elliot Kirk's avatar
Elliot Kirk
Former Employee
May 01, 2019
Solved

*Updated 9/3* Syncing in Microsoft Edge Preview Channels

Syncing your browser data in Microsoft Edge Preview builds We heard your feedback and are committed to making sync a more reliable feature across devices. We’ve rebuilt our sync experience from the ...
  • akhator's avatar
    akhator
    May 18, 2019

    Hi All,

    We have rolled out a fix to the problem where clients were reporting error on sync. We expect an app restart should get the client back into a functional state for sync now. We so much appreciate your patience and willingness to help all this while. Apologies that it took us time to get this fix across to you. If you still see any errors, please submit using in-app feedback button (and drop me a private message so that we jump on it faster). Sincere thanks for working with us on building a better product.

     

    Ankur

     

    CC. @Mike_BNL   , @DiggsMcGee , @bassoprofundo  , @indospot  , @Stephen Berard , @billbyrnes 

     

     

BriggsJo's avatar
BriggsJo
Copper Contributor
Oct 21, 2019
Will we be able to sync using Windows 8.1. I'm signed into my Azure AD account, and sync is greyed out and says your organization has turned off sync.
  • HotCakeX's avatar
    HotCakeX
    MVP
    Oct 21, 2019
    Hi,
    I can use sync on Windows 8.1 but if it's greyed out for you it means your organization has disabled that via group policy i think.
    you can see which policies are being applied to your browser if you type this into your address bar:
    edge://policy/
    • akhator's avatar
      akhator
      Former Employee
      Oct 21, 2019

      HotCakeX We recently fixed bugs which were leading to incorrectly showing of the message that organization has turned off sync. Please update to the latest clients. Also note that currently Edge sync for AAD accounts will be only available to subscriptions that include

       

      • AAD P1 and P2 with ESR enabled via Azure AD portal
      • AIP P1
      • Office 365 E3 and above

       

      Thanks again for your patience and support in making Edge sync more reliable. 

      • e_rottier's avatar
        e_rottier
        Copper Contributor
        Nov 06, 2019

        akhator Hi Ahkator,

         

        I was wondering about the E3 license.

        E3 is using the 'AAD Free' version. (according to what difference between Azure Ad premieum P1 and office 365 E3 )

         

        You state that sync is enabled on E3 and above.

        So does this mean it's not enabled for AAD free, excluding E3 and above?

         

        Before 04-nov-2019 I had v78, now it's 79..?.., and sync was greyed out for my E3 user. Now it is possible to sync, only it's stuck at 'Setting up sync'.

         

        Update:

        Now, on 06-nov-2019 I have updated again (new logo :cool: - nice!) and sync is disabled again...

        (Version 79.0.309.12)

         

        Edit: I was wondering. You also said that 'All the right teams inside Microsoft are working together on this', does this mean it's a technical issue or an organisational one? (or both)

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