Forum Discussion
*Updated 9/3* Syncing in Microsoft Edge Preview Channels
- May 18, 2019
Hi All,
We have rolled out a fix to the problem where clients were reporting error on sync. We expect an app restart should get the client back into a functional state for sync now. We so much appreciate your patience and willingness to help all this while. Apologies that it took us time to get this fix across to you. If you still see any errors, please submit using in-app feedback button (and drop me a private message so that we jump on it faster). Sincere thanks for working with us on building a better product.
Ankur
CC. @Mike_BNL , @DiggsMcGee , @bassoprofundo , @indospot , @Stephen Berard , @billbyrnes
Elliot Kirk Sync is not working for me anymore. It did on the early dev builds. But now I get an error stating "Sync isn't available right now" I have AzureAD P1 and have enable enterprise state roaming with no luck.
This is happenign on multiple Windows 10 comptuers, Mac OS, iPhone and iPad
- akhatorOct 08, 2019Former Employee
Michael Rennie sorry to hear that sync didn't work for you. We have isolated few issues which leave the sync clients in a bad state. We are rolling out recovery fix this week. If you are still facing problems with sync next week, please submit in-app feedback using smiley button on top right. Thanks for your patience.
- Michael RennieOct 08, 2019Brass Contributor
akhator OK thanks, I have tried everything I can think of. Hopefully this will fix it.
Please note I have submitted in-app feedback 5 times in the last 2 months about this issue but have not heard back on any of them.
- Drew1903Oct 08, 2019Silver Contributor
Michael Rennie
Michael, if you use https://microsoftedgesupport.microsoft.com/hc/en-us/requests/new you will receive & can have 1-on-1 conversation via personalized e-mail regarding the issue.
Cheers,
Drew