Forum Discussion
*Updated 9/3* Syncing in Microsoft Edge Preview Channels
Hi All,
We have rolled out a fix to the problem where clients were reporting error on sync. We expect an app restart should get the client back into a functional state for sync now. We so much appreciate your patience and willingness to help all this while. Apologies that it took us time to get this fix across to you. If you still see any errors, please submit using in-app feedback button (and drop me a private message so that we jump on it faster). Sincere thanks for working with us on building a better product.
Ankur
CC. @Mike_BNL , @DiggsMcGee , @bassoprofundo , @indospot , @Stephen Berard , @billbyrnes
I have the latest Canary version on my computer. I have just over 3000 favorites. I set up Edge on my Samsung Android tablet running Android 8.0 and set it to sync. The favorites did sync very fast and work great. On my Samsung Android phone which is also running Andorid 8.0 I set up sync the same way as on my tablet. It started to sync and has now been showing the status of Syncing for over 15 minutes and still hasn't synced anything. What might be the problem?
Thanks
Deleted That is strange, I just added this page to my Favorites Bar on the current Canary version on my computer. Opened my Note 9 which has Android version 9 installed, and when I checked my Favorites, this page was there without a problem and absolutely no delay in the sync process.
It is strange. It works on my Samsung tablet, but not on my Samsung phone running the same version of Android.
Deleted The plot thickens. Just tried to sync on my Galaxy Tab S3 and it says it is synced but no favorites at all. I made sure I had the latest version of Edge and I have Android 8 version on the tablet, have no idea what is going on. I uninstalled the app on the tablet and re-installed and still no sync.
Deleted
I uninstalled Edge on my Samsung phone, reinstalled it, signed into my account. I then went to settings and turned on sync again. Same thing. It started syncing, but the status has shown Syncing now for 15 minutes and nothing is getting synced.
