Forum Discussion
Roadmap for PDF reader in Microsoft Edge
Same issue here. It seems that the users that are external users (guests) are unable to open the PDF files even though they have edit rights on the files. All other Office files work for them but PDF files say "Need Permissions". Other internal users that are in the edit group are able to open the PDF in Edge without issue. The guests users are in the exact same group and have the same permissions as others internal users. But it seems the guest users only get the "Needs Permissions", internal users do not get this error.
Doug if you have guests users, do all users (members and owners) get the same error as well or only guests ?
Aditi_Gangwar and Doug Punchak The same guests were able to open up the same PDF that Edge was refusing to open but using AIP viewer (Azure Information Protection Viewer) after downloading the files locally from the IRM-protected Sharepoint site. So that confirms it seems to be a bug with Edge and guests users that are unable to open Sharepoint IRM protected PDF files. AIP classic client is being deprecated this month so I guess this Edge/IRM protected PDF bug needs to be fixed rapidly or else there won't be any more workaround to open those files. In the meantime the AIP viewer is your friend: https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__go.microsoft.com_fwlink_-3Flinkid-3D838993%26d%3DDwMF-g%26c%3DXrlteKwfXYQQOdH4SY0K4vGE2mbzTeRYKli9iSebGmE%26r%3DzFyOTo_xTWX24ZmSy4soxQMGE9pSTBwadyT4g7YtFrc%26m%3D4E8B_JpjxJwWP0h4GQ0Dh-L45j2Tx0dr0jBmglKW_lk%26s%3DHDYriNQZHRgZ76fhZapMAEc7NFYZd3-kWQ0VnEGoHlg%26e%3D&data=04%7C01%7CDPerrone%40telesat.com%7Cdaf8d15925e94922e1fa08d8e3260af7%7Cfb8d338f7e5b498b97aa38cd3a213a70%7C0%7C0%7C637509099838075880%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=v2eHzWUAKH43FN0JIIXTGL5nPxsXeFwi2fsBLWivOL8%3D&reserved=0