Forum Discussion
*Updated 9/3* Syncing in Microsoft Edge Preview Channels
Hi All,
We have rolled out a fix to the problem where clients were reporting error on sync. We expect an app restart should get the client back into a functional state for sync now. We so much appreciate your patience and willingness to help all this while. Apologies that it took us time to get this fix across to you. If you still see any errors, please submit using in-app feedback button (and drop me a private message so that we jump on it faster). Sincere thanks for working with us on building a better product.
Ankur
CC. @Mike_BNL , @DiggsMcGee , @bassoprofundo , @indospot , @Stephen Berard , @billbyrnes
I am having a problem with sync. I have re-installed Edge Developer (Chrome) maybe 5-6 times. The last three times, I get a message at the user icon "Not Syncing) and in the profile "Couldn't connect to the Sync Server, Retrying..."
I followed all the steps above and Edge on my Android is synced okay.
On my PC, I cannot sync unless I connect with a different MS Account that I have, billbyrnes@msn.com.
Any ideas would be appreciated.
Bill Byrnes
We are aware that some users are running into error with sync. We apologize for this. Thanks for your patience, we are actively looking into this. From what we have investigated so far, you might not be able to recover from this error by usual client side actions like restarting or signing out/in. We will post an update once the issue is resolved.
CC. Mike_BNL , @DiggsMcGee , bassoprofundo , indospot , Stephen Berard
Hi All,
We have rolled out a fix to the problem where clients were reporting error on sync. We expect an app restart should get the client back into a functional state for sync now. We so much appreciate your patience and willingness to help all this while. Apologies that it took us time to get this fix across to you. If you still see any errors, please submit using in-app feedback button (and drop me a private message so that we jump on it faster). Sincere thanks for working with us on building a better product.
Ankur
CC. @Mike_BNL , @DiggsMcGee , @bassoprofundo , @indospot , @Stephen Berard , @billbyrnes
akhatorIt is finally working for me. Thanks!
Thanks for the update. Let me know if you need my MS Account ID to troubleshoot.
I did get the update to version 76.0.152.0 this morning but have the same issues.
Cheers,
Stephen
Stephen Berard Thanks Stephen. Really appreciate your willingness to help.
Hi akhator
Hopefully we will see an update for iOS to allow us to sync dev channels too with a switch?
