Forum Discussion
MicrosoftRoadmap for PDF reader in Microsoft Edge
Doug Punchak and Aditi_Gangwar
Re-posting since my last post got deleted, possibly because of the link to the Microsoft download site I included.
Anyways, just so you know, the users (guests) that were unable to open the Sharepoint IRM-protected PDF files in Edge were able to open the exact same files using "Microsoft Azure Information Protection Viewer" that I had them install on their computer for testing. They downloaded locally the PDF IRM-protected files from the Sharepoint site and opened them (right-click, open with...) using MS AIP Viewer and it worked. They were also able to see that the files were protected by IRM and what were their rights on those files for them. So the protection is working and the files are protected properly.
So the files and their permissions are ok for their external (guest) user to open them. It really seems at this point that this is a bug in Edge and IRM-protected PDF files that only seems to happen for external (guests) users to our tenant when they open it in the browser (which was the only way to open them for us until I found MS AIP Viewer.
Hope this helps troubleshooting and unlocks some of us having the same issue.
Microsoftpmonfette-ns: Thanks for sharing the details.
The support for opening protected files in other business tenants is currently being added, as mentioned as "
- Viewing MIP files protected in other tenants: This will enable you to view the files protected in other organizations, or in other tenants in the organization.
"
There is about a month's time before we're able to get it to Canary.
Do you also need to share the files with consumers?
Doug Punchak: Is the issue you're facing also with external customers?