Forum Discussion
HelloBenTeoh
Jun 05, 2023Bronze Contributor
How do you keep people up-to-date with new features?
Is anyone feeling the pressure to keep yourself and your people informed about the latest updates that get pushed through? Microsoft regularly makes changes to their products and there are some p...
jamielwatson
Jun 16, 2023Iron Contributor
Hello! I have found a lot of success keeping up with changes using this weekly newsletter: https://o365support.com/in-the-know/ This newsletter breaks down the roadmap so well, and then we go through and determine what kind of communication we need to do for each change!
- HelloBenTeohJun 16, 2023Bronze Contributor
jamielwatson nice one! That’s a great resource.
Do you share it with others or do you pick out what’s important and pass it on?
- jamielwatsonJun 16, 2023Iron ContributorWe just shared it with our M365 Community but usually we just pick out what we think is important. We have two built in posts we do a week "Tip Tuesday" and "What Did You Learn Friday" and we use those for small changes, then big changes we do their own communications! Like the updated channels.
- RussHeraldJun 23, 2023Brass Contributor
jamielwatson We've done (and do) a regular "Tip Tuesday" (not just changes, but practical quick tips) that users give through - haven't yet managed to get many users making tips yet...
I'm curious about the "What Did You Learn Friday": is specifically for sharing updates?
I've tried monthly online sessions and had a small, faithful group of ambassadors following it, but have found that messages in our central Yammer channel tend to get more attention, especially if I keep them short and to the point.