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Lampadinha's avatar
Lampadinha
Copper Contributor
Apr 10, 2025
Solved

Unable to receive or send emails throughout the day

Greetings, Started the day like any other when I noticed midday that I hadn`t received any emails not even newsletters, proceed to troubleshoot the problem and all services seem just fine. But while...
  • Lampadinha's avatar
    Lampadinha
    Apr 11, 2025

    Hi Kidd_Ip ,

    Much obliged for replying. That`s why I found the error to not make any sense at all, as that is not the case. All the accounts are fully licensed. 

    But then last night I recalled having been working on our website and making some alterations on the previous web host`s name servers. Since my DNS records do point to Microsoft it must have caused some service disruption and affected the mailing service as well, because as soon as I reverted the changes the service was restored. 

     

    Thanks and have a good one🖖.

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