Forum Discussion

Copper Contributor

Mar 13, 2017

Unable to forward on-premises users email to office365 mailbox

I have a hybrid environment setup between Exchange 2016 & Office365. The mailflow between on-premises users and Office365 users is working fine. Even in Exchange Admin centrer, I can see Office365 ma...

office 365

NunoAriasSilva

MVP

Mar 13, 2017

Hi Muhammad,

Hi, how are you trying to do that configuration ?

You can use the proxy address to that user like email@tenant.onmicrosoft.com to do a forward to that user.

Muhammad Usama
Copper Contributor
Mar 13, 2017
Hi Nuno,

I am trying to do it from EAC. When I click on Mail flow -> forwarding for any user hosted on On-premises, then it displays only On-premises Users, Mail Users & Mail Contacts, but it does not display Office365 Users.
- NunoAriasSilva
  MVP
  Mar 13, 2017
  What steps are you doing ? Are you connected to the On-Premises server ?
  - Muhammad Usama
    Copper Contributor
    Mar 13, 2017
    I am opening the User mailbox properties from on-premises Exchange Server, click Mailbox Features, Click on View Details under Mail Flow, then select recipient whom the emails has to be forwarded.
    
    When I select browse for Receipients, it shows On-premises mailboxes, Mail Users & Mail Contacts, but not Office365 mailboxes.