Forum Discussion
Teams share slides are delayed to the participants
Gents,
Recently we are facing a huge latency on Teams while sharing presentations via share screen means while the presenter in slide #8, some participants in slide 2 or 4 ( lagging), we checked the call health we find some packet loss may reach 10 - 20%.
network team checked the internal network and they find nothing in all layers!
we opened a couple of tickets with MS team support without more help to identify the root cause of the issue or find the solution.
any experiences with the same ?
thanks for understanding and supporting!
regards
2 Replies
My first thing would make sure the necessary URL \ IP address is released properly, it will effect to performance say TCP vs. UDP
Office 365 URLs and IP address ranges - Microsoft 365 Enterprise | Microsoft Learn
- AbuzaidsCopper ContributorHello,
thanks for your response,,, the URL \ IP's addressed are whitelisted at Firewalls
regards