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aubeline's avatar
aubeline
Copper Contributor
Apr 02, 2026

Offie 365 log in window suddenly disappears.

I have an Office 365 subscription, and when I try to open a file (Word or Excel), a window tells me to connect to my account. I type my email, and another window opens, but for only a second, not leaving me enough time to type in my password. I've deleted and reinstalled the app without success. The MS support was not able to help and advised I post here for help.

Thank you!

1 Reply

  • May refer this:

     

    https://support.microsoft.com/en-us/office/troubleshoot-signing-in-e84cdd10-7dfa-4f29-99d5-0415112581f6

     

    https://support.microsoft.com/zh-hk/topic/fix-outlook-account-problems-in-office-365-for-business-13537d12-053d-6457-133d-a72076516cbe

     

    https://support.microsoft.com/en-us/windows/microsoft-365-troubleshooters-486d7956-6a21-4c75-bc4f-0704077c583c