Forum Discussion
MahmoodKhatri
Aug 11, 2020Copper Contributor
Office365 -Subscriptions not showing up
I have purchased Office365 online from Microsoft Store. when I login to Microsoft Portal for Office 365, I can see it under my "orders" but when I click on "Services and Subscriptions" I don't see i...
PeterRising
Aug 11, 2020MVP
Hi, from https://admin.microsoft.com do you see the Billing menu as shown below?
You should be able to see your subscription under Your Products, and also under Licences,
MahmoodKhatri
Aug 11, 2020Copper Contributor
Thanks for your reply. Sorry forgot to mention its Office 365 Family ( Home ) not the Enterprise one.
Under Billing - I can see my order payments
Under Subscription and Services - I dont see it listed ( though I have another subscription of Office365 Family purchased last month, which is listed )