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Martin Fuhrmann's avatar
Martin Fuhrmann
Copper Contributor
Dec 17, 2019

Office customization tool xml deploys O365 Pro Plus instead of O365 Business

Hi there,

 

i configured a xml file with help of the office customization tool (config.office.com) where O365 Business should be installed and the icons should be pinned to the taskbar. And yes, i read the lines within the xml and they are correct to me.

I entered the XML within MSFT Endpoint Manager (Intune) and assigned the policy to my laptop and user. Then i joined the user to AAD.

What happened?

O365 Pro Plus was installed and the icons are not pinned to the taskbar.

 

Any clues?

 

Best

Martin Fuhrmann

office 365

2 Replies

  • chhopkin's avatar
    chhopkin
    Icon for Microsoft rankMicrosoft
    Dec 18, 2019

    Martin Fuhrmann the icons will not pin on Win10 devices.  This is only a Win7 feature

     

    https://docs.microsoft.com/en-us/deployoffice/configuration-options-for-the-office-2016-deployment-tool#piniconstotaskbar-property-part-of-property-element

     

    As for the SKU that is installed, the XML should have either the following product ID:

    O365ProPlusRetail - the ID that tells ODT to install the Office 365 ProPlus product

    O365BusinessRetail - the ID that tells ODT to install the Office 365 Business product
     
    Is it possible that the user that activated the product had a ProPlus license assigned to them instead of a Business license?

     

    • Martin Fuhrmann's avatar
      Martin Fuhrmann
      Copper Contributor
      Dec 19, 2019

      chhopkin 

       

      thx for your reply and the tip on pinning the apps to the taskbar.

       

      I've heard from a colleague of you that deploying O365Business is not possible via XML via Intune!

      ...even if the XML is correct.

      The pc was new. Nothing installed beforehand.

      In the control center under programs it shows O365Business.

      If i open word f.e. it shows O365ProPlus.

      Repair and online repair doesn't help. Uninstallation and reinstall doesn't help....

      So it doesn't work.

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