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Nigel Archer's avatar
Nigel Archer
Brass Contributor
Oct 02, 2019

Office 365 local share download keeps failing with proxy errors

Hi, One of our customer sites isn't working. We are setting up Office 365 proplus to have the setup files downloaded to a share on the server from which the clients will then install from. This work...
office 365
JohnForth's avatar
JohnForth
Brass Contributor
Nov 20, 2019

I've ran into this in my tests. If you're behind a proxy server, you have to hard code the path of your proxy.

Elevated Command Prompt:

"netsh winhttp set-proxy proxy-server=ipaddress:port "

 

When finished downloading, be sure to reset it back. "netsh winhttp reset proxy"

 

I haven't had an opportunity to test the latest ODT tool released on 10/31, but release notes show it may allow for downloads on other ports without having to set the winhttp proxy. 

  • Nigel Archer's avatar
    Nigel Archer
    Brass Contributor
    Nov 21, 2019

    Thanks John for the info. It turned out to be a firewall / port issue in the Smoothwall config and not the proxy. I thought this would only need port 443 for SSL but the customer ended up opening all ports to get it to download.

     

    Nigel

    • JohnForth's avatar
      JohnForth
      Brass Contributor
      Dec 04, 2019

      Nigel ArcherI also noticed that the Office Deployment Tool had an updated version that allows for downloads on other ports, other than Port 80.  Might want to make sure they're using the latest version of the ODT.   There's also a couple powershell scripts in the TechNet Gallery for downloading the Office 365 C2R Bits without ODT. I found the below quite useful since I have to download the bits for each Update Channel every month to keep our install packages up to date. 

       

      https://github.com/OfficeDev/Office-IT-Pro-Deployment-Scripts

      "Download-OfficeProPlusChannels.ps1"

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