Forum Discussion
BoSolo
Jul 23, 2025Copper Contributor
Microsoft 365 network connectivity test hanging on Running web browser tests
Hi community, I have this issue on different devices and from different locations. Whenever I visit https://connectivity.m365.cloud.microsoft/ and want to run the test, I select "Add location" inst...
BoSolo
Aug 02, 2025Copper Contributor
Please excuse the delay, Ares.
While preparing to record a video, I noticed that Ghostery had blocked multiple URLs, as depicted in the screenshot below. Knowing that I use Ghostery an all my default browsers (Chrome on one PC and Edge on another), it lit a bulb in my head and I paused Ghostery for this site.
Et voilà, Microsoft 365 network connectivity ran the basic tests in browser and prompted me to download the detailed test executable file.
I understand that this is Ghostery and not Microsoft issue, but it would be wise if Microsoft would add a warning line on this page mentioning that the user should disable ad blockers during the test.
Ares Chen
Microsoft
Aug 05, 2025Thanks for sharing the details, and your good suggestion. really appreciate, Bosolo.