Forum Discussion
Jamie_Wheeldon
Jan 26, 2023Copper Contributor
M365 network connectivity test tool fails with SignalR proxy error
When trying to run the M365 Network connectivity test tool from my corporate machine the detailed test exe that's downloaded generates an error and then hangs at 'initialising tests'. It all works fi...
- Jul 17, 2023Could you try this: if you have a proxy, make sure you allow the clients to connect to this URL: connectivity.service.signalr.net.
More info in this doc https://learn.microsoft.com/en-us/microsoft-365/enterprise/office-365-network-mac-perf-onboarding-tool?view=o365-worldwide&WT.mc_id=MACHealthNetworkPerformanceTool#what-is-required-to-run-the-advanced-test-client
Georgiana27
Microsoft
Jul 17, 2023Could you try this: if you have a proxy, make sure you allow the clients to connect to this URL: connectivity.service.signalr.net.
More info in this doc https://learn.microsoft.com/en-us/microsoft-365/enterprise/office-365-network-mac-perf-onboarding-tool?view=o365-worldwide&WT.mc_id=MACHealthNetworkPerformanceTool#what-is-required-to-run-the-advanced-test-client
More info in this doc https://learn.microsoft.com/en-us/microsoft-365/enterprise/office-365-network-mac-perf-onboarding-tool?view=o365-worldwide&WT.mc_id=MACHealthNetworkPerformanceTool#what-is-required-to-run-the-advanced-test-client
- Jamie_WheeldonJul 25, 2023Copper ContributorThanks - have resolved this now. as suggested it was an issue with the proxy config. We are using ForcePoint proxy client on our endpoints.
- Pavlin_StoyanovJul 24, 2023Copper ContributorResolved ticket with Georgiana, thanks.