Forum Discussion
John_Gray
Mar 26, 2022Copper Contributor
Error in installation: Office 2021 Pro instead of Office 365 Family is installed
Prior to signing up for Office 365 Family, in march 2022, three of my PCs had office 2021 pro installed. only one of the three PCs has its license key registered (or maybe attached) to my Microsoft a...
John_Gray
Mar 26, 2022Copper Contributor
I was able to solve this issue by changing the license key. When I clicked Change license. when I did that I was able to select from 365 Family or Office 2021 pro. I did this for all the apps in the suite.