Forum Discussion
Error 0x426-0x0 from KB5094126 — 3 months unresolved — ACCC & Fair Trading complaints filed
I am a Microsoft 365 Business subscriber experiencing persistent error 0x426-0x0 since June 2026 following Windows Update KB5094126 which broke OLE Automation functionality — confirmed by Microsoft's own release health documentation.
Despite the following attempts to resolve this:
- More than 6 support calls under Case Reference 2605140030001387
- Escalation to Executive Customer Relations Manager Swetha Singh
- Escalation to VP Lisa Sinacola and CEO Satya Nadella
- ACCC complaint filed — Reference REF4769926
- Queensland Office of Fair Trading complaint filed — CRN 203225877721512
Microsoft has refused to permanently fix the issue, refused to apply Business subscription compensation of $129.60, and suggested I purchase additional paid support to fix a bug caused entirely by their own Windows Update.
Every single morning I require 15 minutes of manual Quick Repair just to open software I pay for monthly. This has been ongoing for 3 months.
Is anyone else experiencing this issue? Has anyone found a permanent fix that survives Windows updates?
1 Reply
Seems Microsoft has acknowledged the regression but has not yet delivered a permanent fix in cumulative updates.