Forum Discussion
MicrosoftAre your users still running Office 2013 ProPlus?
Today we published the KB article that details the end of support for the 2013 version of Office 365 ProPlus - https://support.microsoft.com/en-us/kb/3199744
calling out the specifics related to downloading, deploying and contacting Microsoft support.
I don't mean to necro an old thread, but I had a question.
We had heard from our TAM and regional sales guy that Office 365 (15.*) is going 100% EOL in February 2017 including security patches. So, the communication was essentially "get off it now, or else."
Long story short, due to company deadlines and business processes, we need to get our enterprise on Office 365 (16.*) by the end of next month, which, in my opinion, is too short a timeline to allow for proper QA and pilot.
If what you're saying is true regarding the security patches continuing, I can push this deployment back until next April which will allow us the time we need to fully vet any potential issues in our environment. I've showed them this blog post, however they require something with a little more meat to convince them to the contrary of our TAM.
(For what it's worth, I was at Ignite last week and received the same answer you are stating here)
Can you provide any Microsoft resources I can leverage to accomplish this? I've checked the product lifecycle search and other resources, but can't seem to find an undeniable statement of support past Feb 2017.
Thanks in advance,
~M
Matt, I've had several customers told the same thing. It was originally September 2016 for end of updates, including security - then Feb 2017 for all updates included security.
I suspect based on the above something has changed, but for obvious reasons it isn't widely publicised.
I would thing you need to push your Microsoft TAM and maybe TSP to follow this up internally and get you a definitative answer that you can rely on. You aren't alone as other organizations have dependancies like Exchange 2007 that they can't just "switch off".
- chhopkin
Today we published the KB article that details the end of support for the 2013 version of Office 365 ProPlus - https://support.microsoft.com/en-us/kb/3199744
calling out the specifics related to downloading, deploying and contacting Microsoft support.