Forum Discussion
mevaibhav831345
Jun 04, 2025Copper Contributor
AADSTS50020: protected PDF issue for external users
I have been recently (don't know when it was started) observed getting error from protected PDF (sensitivity label with user defined permission) file while trying to open that pdf via AIP viewer mobi...
Max Philipp Blickenstorfer
Oct 04, 2025Copper Contributor
Hi, Information protection requires consumers to have a valid MSFT Identity in on eor another way. Possibilities I know of and which are working are coorp/school account, a guest of a coorp account or a microsoft account registered with a valid e-mail eg. gmail, yahoo or any other MSFT Account created using a MSFT Account. As for pDF, just use Acrobat, M365 App or even Edge.
Regards Max