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Girlfridayvo's avatar
Girlfridayvo
Brass Contributor
Sep 23, 2024

Is there a way to use Copilot across Parent and Child organizations, i.e., two domains?

Is there a way to unite data across two brands/domains so that Copilot for 365 can access my email and calendar for both domains? (See details below)


I have two domains rolled into my 365 E3 subscription:

  1. Girl Friday Virtual Office - assigned to Copilot for 365 and my E3 licenses (Parent organization)
  2. Bold Moves Boss - assigned to Microsoft 365 business basic license (Child organization)

I've had Girl Friday Virtual Office since 2011 so there's a lot of data stored across my E3 environment. Bold Moves Boss launched in 2021 when I rebranded, but I save all documents to OneDrive for Girl Friday Virtual Office.

 

Current use cases:

  • Girl Friday Virtual Office manages all the "operations", data storage, and accounting for my business.
  • Bold Moves Boss manages all the meetings and email communication for my business.

Challenge:

  • Although my Girl Friday Virtual Office username is a delegate on my Bold Moves Boss calendar, Copilot doesn't appear to be able to access calendar data for Bold Moves Boss.
  • Although I save emails and forward emails from Bold Moves Boss into my Girl Friday Virtual Office account, Copilot doesn't appear to be able to locate that information. I believe it's because the "from" email is my Bold Moves Boss email address instead of my client's email address.

I want Copilot to be able to access data across both accounts. Purchasing a Copilot for 365 license for my Bold Moves Boss account won't allow me to do that - I'd have 2 Copilot models that can't talk to each other.

 

3 Replies

  • snam3325's avatar
    snam3325
    Copper Contributor
    نقض کدام قوانین در واتساپ که باعث بسته شدن موقت یا دائمی آن میشود
  • HumanFlowAI's avatar
    HumanFlowAI
    Copper Contributor

    Girlfridayvo  

    HI Kirsten


    Do you have the 2 accounts on the same MS Tenant?


    If NO, you would most likely need to merge one with the other to achieve what you ask.


    If Yes, I Believe the following approach could be a way to achieve what you hope.

    Bare in mind this: I am not 100% sure it will work, so I set recommendations up as a test.


    1. Start a New Group.


    2. Make Sure the group is established with the Bold Moves Boss domain name. Or the domain you need to email to and from.


    3. Connect your old email to be part of the group.


    4. Start adhoc test if you can move your calendar and email from your current separate account to the Group.

    On top make sure you can use Copilot within this group, when logged in with the user having the Copilot License.

    If you can.


    5. Then you can move all mail and calendar activities to the Group email


    6. Give your current calendar and email handle account a new name


    7. Rename the the group email to the name of the email you just changed.


    8 Moving forward you should be able to both use Copilot cross your email/domains --- and on top position your business to more easily bring in a Virtual PA or Employees as they can just become part of the group and take part in the work without having to get delegate access or any other halt-baked solutions.

    Have tried shared inbox to achieve something similar and this can not be recommended.


    Step lightly though as I am not an Expert in this and I only share what we have decided to do.

    • Girlfridayvo's avatar
      Girlfridayvo
      Brass Contributor

      Thanks, HumanFlowAI! That's an interesting workaround. I believe both domains are on the same tenet, but I'll have to double-check. Thank you for the suggestion!

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