Forum Discussion
siastolf
Sep 08, 2025MCT
Copilot Missing from M365 Portal
From one day to the next, Copilot Chat disappeared from the portal on one of our small clients' accounts. It's available and working in all other Copilot applications, but it simply disappeared from...
siastolf
Nov 11, 2025MCT
Old Thread but to give a feedback to this problem.... after some days Copilot appeared again in the portal, but it's still not present in the applications. This is an issue that s also happening in other tenants. Some Business/business basic/Business Premium subscriptions seem to have problems in showing copilot inside the applications. This is valid for applications and for web versions.
Nov 12, 2025
siastolf​ this sounds like an issue with the update channel.
Go to https://config.office.com/officeSettings and on the inventar menu check if the devices are in the correct update channel.
And than there is the configuration in the M365 Admin Center to pin Copilot in all apps for all users.