Confidential messages in Copilot Studio

Hello everyone,

I have an agent built in Copilot Studio that uses SharePoint Lists as knowledge sources.

When I access the "Monitor" section, I can view engagement metrics. Under "User questions", I noticed that some questions were not answered by the agent.

When I try to view more details about these interactions, I see the situation shown in the attached image. Copilot Studio does not allow me to view the response provided by the agent to the user. Instead, the response is displayed as "Confidential".

Why is the agent's response displayed as "Confidential"? Is there any configuration or permission that I need to change in order to view these responses?

Is there another way to access the complete interaction history, including the user's question and the response generated by the agent?

I need to review what the agent actually responded to users so that I can understand why some questions are not being answered correctly.

Has anyone experienced this issue or knows how to resolve it?

Thank you in advance for your help!