Forum Discussion
problems with SCCM Update sync on WSUS/Software Update Point
I'm having a problem initiating syncs on my SUP. When I trigger a manual sync, the Wsyncmgr log shows the trigger, and pretends it's going to start and says there is a problem with the config and to check the WCM.log. But nothing ever shows up in the WCM log.
Does anyone have any ideas what might be the disconnect? The system was working not too long ago (not a new install for example). But I'm a bit confused as to why this is happening. I am hoping someone can help me resolve it.
WSYNCMGR.LOG
Inbox source is local on http://cmprimary.company.com/ SMS_WSUS_SYNC_MANAGER 6/7/2024 12:05:01 PM 8448 (0x2100)
Wakeup by inbox drop SMS_WSUS_SYNC_MANAGER 6/7/2024 12:16:16 PM 8448 (0x2100)
Found local sync request file SMS_WSUS_SYNC_MANAGER 6/7/2024 12:16:21 PM 8448 (0x2100)
Starting Sync SMS_WSUS_SYNC_MANAGER 6/7/2024 12:16:21 PM 8448 (0x2100)
Performing sync on local request SMS_WSUS_SYNC_MANAGER 6/7/2024 12:16:21 PM 8448 (0x2100)
Read SUPs from SCF for http://cmprimary.company.com/ SMS_WSUS_SYNC_MANAGER 6/7/2024 12:16:21 PM 8448 (0x2100)
Found 1 SUPs SMS_WSUS_SYNC_MANAGER 6/7/2024 12:16:21 PM 8448 (0x2100)
Found active SUP http://supwsus.company.com/ from SCF File. SMS_WSUS_SYNC_MANAGER 6/7/2024 12:16:21 PM 8448 (0x2100)
STATMSG: ID=6701 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" http://sys=cmprimary.company.com/ SITE=ABC PID=1768 TID=8448 GMTDATE=Fri Jun 07 17:16:21.097 2024 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 LE=0X0 SMS_WSUS_SYNC_MANAGER 6/7/2024 12:16:21 PM 8448 (0x2100)
Sync failed: WSUS server not configured. Please refer to WCM.log for configuration error details.. Source: CWSyncMgr::DoSync SMS_WSUS_SYNC_MANAGER 6/7/2024 12:21:21 PM 8448 (0x2100)
STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" http://sys=cmprimary.company.com/ SITE=ABC PID=1768 TID=8448 GMTDATE=Fri Jun 07 17:21:21.295 2024 ISTR0="CWSyncMgr::DoSync" ISTR1="WSUS server not configured. Please refer to WCM.log for configuration error details." ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 LE=0X80004005 SMS_WSUS_SYNC_MANAGER 6/7/2024 12:21:21 PM 8448 (0x2100)
Sync failed. Will retry in 60 minutes SMS_WSUS_SYNC_MANAGER 6/7/2024 12:21:21 PM 8448 (0x2100)
Setting sync alert to active state on site ABC SMS_WSUS_SYNC_MANAGER 6/7/2024 12:21:21 PM 8448 (0x2100)
Sync time: 0d00h05m00s SMS_WSUS_SYNC_MANAGER 6/7/2024 12:21:21 PM 8448 (0x2100)
Skipping Delete Expired Update relations since this is not a scheduled sync. SMS_WSUS_SYNC_MANAGER 6/7/2024 12:21:21 PM 8448 (0x2100)
Inbox source is local on http://cmprimary.company.com/ SMS_WSUS_SYNC_MANAGER 6/7/2024 12:21:21 PM 8448 (0x2100)
WCM log :
Checking for supported version of WSUS (min WSUS 4.0) SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:17:20 PM 7436 (0x1D0C)
Checking runtime v4.0.30319... SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:17:20 PM 7436 (0x1D0C)
Found supported assembly Microsoft.UpdateServices.Administration version http://4.0.0.0/, file version 6.3.9600.16384 SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:17:20 PM 7436 (0x1D0C)
Found supported assembly Microsoft.UpdateServices.BaseApi version http://4.0.0.0/, file version 6.3.9600.18838 SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:17:20 PM 7436 (0x1D0C)
Supported WSUS version found SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:17:20 PM 7436 (0x1D0C)
Attempting connection to WSUS server: http://supwsus.company.com/ port: 8531, useSSL: True SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:17:20 PM 7436 (0x1D0C)
Successfully connected to server: http://supwsus.company.com/ port: 8531, useSSL: True SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:17:45 PM 7436 (0x1D0C)
Verify Upstream Server settings on the Active WSUS Server SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:17:45 PM 7436 (0x1D0C)
No changes - WSUS Server settings are correctly configured and Upstream Server is set to Microsoft Update SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:18:30 PM 7436 (0x1D0C)
Get site system FQDN and account information from DB for http://supwsus.company.com/ SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:18:41 PM 7436 (0x1D0C)
for http://supwsus.company.com/ no connection account is available SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:18:41 PM 7436 (0x1D0C)
Enabling/disabling LEDBAT. SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:18:41 PM 7436 (0x1D0C)
WSUS Server configuration has been updated. Updating Group Info. SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:18:42 PM 7436 (0x1D0C)
Updating Group Info for WSUS. SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:18:42 PM 7436 (0x1D0C)
Setting new configuration state to 4 (WSUS_CONFIG_SUBSCRIPTION_PENDING) SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:18:42 PM 7436 (0x1D0C)
Refreshing categories from WSUS server SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:18:42 PM 7436 (0x1D0C)
Attempting connection to WSUS server: http://supwsus.company.com/ port: 8531, useSSL: True SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:18:42 PM 7436 (0x1D0C)
Successfully connected to server: http://supwsus.company.com/ port: 8531, useSSL: True SMS_WSUS_CONFIGURATION_MANAGER 6/7/2024 12:19:07 PM 7436 (0x1D0C)