Forum Discussion
SuperMJT
Feb 04, 2023Copper Contributor
After upgrade to Configuration Manager 2211, MicrosoftPolicyPlatformSetup.msi won't install
After upgrading to Configuration Manager 2211, manual client installations invoked from <servername>\c$\Microsoft Configuration Manager\Client\CCMSetup.exe fail at the point of installing the Microso...
rahuljindal
Feb 04, 2023Bronze Contributor
SuperMJT I haven’t seen this issue yet. However, you can try capturing the verbose log by using /l*v during manual installation and look for value 3 in the msi log. That should give you the reason for the fatal error code 1603.
SuperMJT
Feb 07, 2023Copper Contributor
rahuljindal Thank you for your response. I've attached log.txt from a failed install and a screenshot. Do you have a moment to review them? Each case in which the Microsoft Policy Platform Installer has failed has been a client PC being upgraded from ConfigMgr 2012 R2. We're going to try the client install for ConfigMgr 2211 on a new PC soon to see if the same error occurs even if a prior version ConfigMgr client is not present.