Forum Discussion
Why is my name wrong in the community
Sorry this is probably not in the right community, but I couldn't find a place to ask a basic newbie question.
My MSFT account name is Don Awalt. Yet as you can see in the attached images, it always posts as Don Awalt Awalt. You can see this also in the heading of this post!
If I go to my profile, my first name is Don and my last name is Awalt. Yet it repeats my last name. Does it do this for everybody, or is there a way I can change this? Thanks!
- I have updated your username to DonAwalt
and yes next Monday it will be show up as Don Awalt (@DonAwalt)
9 Replies
You would need to update your name here: https://account.microsoft.com/profile/edit-name
Then log back into the community using this link: https://techcommunity.microsoft.com/plugins/common/feature/oauth2sso/sso_login_redirect
That will cause your name to update in the community. The name is pulled in directly from your Microsoft account.
EricStarker thank you very much for your reply.
It seems as if the Community is not pulling the update in. I even tried going to https://account.microsoft.com/profile/edit-name (which is where I have looked before), and changing my name to Donald Awalt from Don Awalt (see attachment). Logging back in to the community, as you can see on this post and in the other attachment, it still has Don Awalt Awalt - it didn't even grab the Donald part. I have also tried clearing all cookies/history (Safari/Mac). What could be wrong?
- Allen
Community Manager
Can I check, did you make sure you had logged out of the community and then after changing your name log back in using this link: https://techcommunity.microsoft.com/plugins/common/feature/oauth2sso/sso_login_redirect?
Using the usual sign in button would eventually pull in any changes you made to your MSA profile but only after the session cache expired (usually 2 hours)
