Forum Discussion
Why is my name wrong in the community
- Jun 20, 2019I have updated your username to DonAwalt
and yes next Monday it will be show up as Don Awalt (@DonAwalt)
You would need to update your name here: https://account.microsoft.com/profile/edit-name
Then log back into the community using this link: https://techcommunity.microsoft.com/plugins/common/feature/oauth2sso/sso_login_redirect
That will cause your name to update in the community. The name is pulled in directly from your Microsoft account.
- DonAwaltJun 20, 2019Copper Contributor
EricStarker thank you very much for your reply.
It seems as if the Community is not pulling the update in. I even tried going to https://account.microsoft.com/profile/edit-name (which is where I have looked before), and changing my name to Donald Awalt from Don Awalt (see attachment). Logging back in to the community, as you can see on this post and in the other attachment, it still has Don Awalt Awalt - it didn't even grab the Donald part. I have also tried clearing all cookies/history (Safari/Mac). What could be wrong?
- AllenJun 20, 2019
Community Manager
Can I check, did you make sure you had logged out of the community and then after changing your name log back in using this link: https://techcommunity.microsoft.com/plugins/common/feature/oauth2sso/sso_login_redirect?
Using the usual sign in button would eventually pull in any changes you made to your MSA profile but only after the session cache expired (usually 2 hours)
- DonAwaltJun 20, 2019Copper Contributor
Allen I just saw the second part of your post, I'll try it again tonight or tomorrow morning and report back. I don't think it will work though, I am pretty sure I have tried something similar, and my name on my Microsoft account has clearly been different for a long time.