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Detlef_Huss's avatar
Detlef_Huss
Copper Contributor
Oct 17, 2025

Surface Pro 4, ESU: Registration fails without any error

I'm getting to the window: "Registering for the extended security support." This window terminates after a few seconds.

 

Edition    Windows 10 Pro
Version    22H2
Installiert am    ‎06.‎10.‎2020
Betriebssystembuild    19045.6456
Seriennummer    013985255253

 

 

1 Reply

  • hi Detlef_Huss​ here is my view, the “Registering for extended security support” window closing with no error usually points to a missing prerequisite or a silent activation issue. A few quick things to check:

    Update everything first – make sure all latest Windows updates and the ESU preparation package are installed.

    Network access – confirm your device can reach Microsoft activation servers (no proxy or firewall blocks).

    Re-enter ESU key – open PowerShell as admin and run:

    slmgr /ipk <your-ESU-key>

    slmgr /ato

    Check Event Viewer under Applications and Services Logs → Microsoft → Windows → Security-SPP for activation errors.

    Restart and retry registration — sometimes it completes only after the next update cycle.

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