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TechJB's avatar
TechJB
Copper Contributor
Nov 07, 2024

Print preview Slow to open in Chrome Browser

Has anyone experienced the issue of trying to print using chrome browser since the last windows update 24H2. There seem to be a few weird little issues but our mian one for users is the slow print preview. It can take over a minute to appear. 

 

Using edge works fine so we have a work around but would be nice to get a fix for the chrome browser

 

Jim

2 Replies

  • RobbyJA's avatar
    RobbyJA
    Copper Contributor

    I provide tech support to a small handful of customers.  One of them has 2 new Windows 11 PCs in his home and only 1 of them is experiencing the exact problem you noted.  Both are fully updated (eg. BIOS, OS, Browser, drivers).  I've been researching and am just starting to see people saying it's a Chrome/Windows 24H2 problem and have suggested to roll back the OS.  BUT, in my customer's environment, if find it odd that only 1 of the 2 PC experiencing this issue despite that they are both at 24H2 and the latest Chrome.  Obviously, this is more than just a Chrome/Windows issue.  The two PCs do have different hardware (motherboard, SSD brands, video).  Regardless, my customer does not want to do the rollback and has switched to Edge which as you pointed out, works fine.

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