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ŁukaszT's avatar
ŁukaszT
Copper Contributor
Oct 17, 2025

Outlook Classic 2021 not responding disconected from exchange

Outlook Classic 2021 not responding disconected from exchange

Windows 11 24H2, after run Outlook immediately not responding, in right down corner yellow triangle

'Outlook is not responding if you are using a Microsoft Exchange email account you can cancel the pending server task'

making new profile not work, reparing ost file not work, disabled all addins not work, no updates in outlook - newest version, reparing office not work.

someone can help? what can i do

1 Reply

  • hi ŁukaszT​ It sounds like you’ve tried most standard fixes already. A few additional steps you can try:

    a.Test Exchange connectivity via Outlook Web Access (OWA) to confirm it’s not a server issue.

    b.Reset Outlook connection cache: close Outlook and run outlook.exe /safe /cleanprofile.

    c.Check TLS/network settings: ensure Windows updates are applied, then try netsh winsock reset, netsh int ip reset, and ipconfig /flushdns.

    d.Start Outlook Offline, let it open, then toggle back online.

    e.Recreate OST file if it’s large or potentially corrupted.

    If these don’t work, the issue might be related to Windows 11 24H2 updates — submitting feedback via Feedback Hub can help Microsoft investigate.

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