Forum Discussion
Rene_Sonse
Apr 18, 2026Copper Contributor
New phone number for account not working.
I entered a new phone number in my MS account a few weeks ago and although it shows, when I try to get codes through my account, the old number is shown and I can't access the code. ???
1 Reply
- Allen
Community Manager
Thank you for your post, unfortunately issues with your account security are not issues anyone on the Microsoft Tech Community can help with. I would strongly recommend contacting Microsoft support, who should be able to help.