Forum Discussion
New phone number for account not working.
I entered a new phone number in my MS account a few weeks ago and although it shows, when I try to get codes through my account, the old number is shown and I can't access the code. ???
Allen
Community Manager
Community Manager
Thank you for your post, unfortunately issues with your account security are not issues anyone on the Microsoft Tech Community can help with. I would strongly recommend contacting Microsoft support, who should be able to help.