Forum Discussion
Intune synchronization stopped on all devices
Hello everyone,
I’d like to open a discussion regarding a critical issue in our environment.
Device synchronization has completely stopped across all endpoints, both inside and outside our corporate network. This started recently and affects every device enrolled in Intune, regardless of connection type or location.
We’ve already checked likely causes (network connectivity, service status, and permissions), but sync still does not occur. We also noticed the Windows Task Scheduler isn’t running the jobs that normally trigger Intune sync, which might be related.
Has anyone faced a similar situation or can suggest additional troubleshooting steps?
Best regards,
1 Reply
hi paulohsimas usually it's tied to a service or task scheduler issue. You might want to:
Check the Microsoft Intune section in the Service Health dashboard for any active incidents.
Verify in Task Scheduler ->Microsoft -> Intune Management Extension that the sync tasks exist and aren't disabled.
Review IntuneManagementExtension.log (under C:\ProgramData\Microsoft\IntuneManagementExtension\Logs) for errors.
If everything looks fine and sync still fails across all devices, it's best to open a Microsoft support ticket - they can look into your tenant logs directly.
