Forum Discussion

the_catfix's avatar
the_catfix
Iron Contributor
Aug 08, 2024

I desperately want to use this forum but the site takes forever to load

This is my second post about the loading time for the tech community site and I have to highlight it again so someone will improve the horrible user experience I am having.

It takes approximately 20 seconds to load every page.

I have done everything for optimization of the browser. Please see my previous post but here is a video to demonstrate the pain i go thru to get a page loaded.

 

https://app.screencast.com/W1x41SWTinGZl

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager

    the_catfix 

     

    Profiles are much slower to load than we would like, especially if your trying to load the profile of someone who is super engaged on the platform (someone like Deleted ).

    I have reviewed our aggregated page load times for the last few weeks and the fast majority of the pages load in 1-5 seconds (the biggest outliers were actually users from specific countries which maybe related to country specific firewalls).

     

    The one bit of good news I have for you is we are working on a new update for the platform, which we will share more details shortly, which should speed many pages up significantly. 

    • Allen , it looks like we will have new MTC. Update coming this fall is mentioned in every few answers.

  • the_catfix  

    Now I'm writing from a Windows 10 computer and I've noticed that loading the selected profile does take a long time, but the rest of the steps are definitely 2 seconds maximum.

    So change your computer 🙂

     

     

  • setback's avatar
    setback
    Copper Contributor
    I am using Google Chrome and it works fine. I found Edge was slow

Resources