HP Pavilion Laptop 15-eg2xxx Not Showing in Microsoft Account Devices

Hi, Everyone. 

I’m facing an issue where my HP Pavilion Laptop 15-eg2xxx isn’t showing up under the “Devices” section of my Microsoft account at account.microsoft.com/devices, even though I’m signed in with my Microsoft account and services like OneDrive and Microsoft Store are working fine.

I’ve tried restarting, checking for updates, and signing out/in again, but no success.

I’ve also contacted Microsoft Support and was given Case Number 7087906943, but the issue is still unresolved. Hoping someone here can help me figure out what’s going wrong or suggest next steps.

Thanks in advance!