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Paige86's avatar
Paige86
Copper Contributor
Mar 02, 2024
Solved

Cant recover child's email

Hi, I can't recover my son's email address. He had incorrectly entered his passoword to many times. I've gone through the recovery process but keep getting the email response of, "you haven't entered...
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  • Allen's avatar
    Allen
    Mar 04, 2024

    Paige86 

     

    Thanks for posting, unfortunately we have no ability to help you with Microsoft Account queries here at the Microsoft Tech Community. The best and only solution I can offer you is to please contact Microsoft Support, they should be able to help resolve your query.

     

    Thanks

Allen's avatar
Allen
Icon for Community Manager rankCommunity Manager
Mar 04, 2024

Paige86 

 

Thanks for posting, unfortunately we have no ability to help you with Microsoft Account queries here at the Microsoft Tech Community. The best and only solution I can offer you is to please contact Microsoft Support, they should be able to help resolve your query.

 

Thanks