Forum Discussion

wroot's avatar
wroot
Silver Contributor
Jul 16, 2018
Solved

Can't change email for notifications here

I have tried to change the email for notifications in the community in my profile (i want to use my own domain email instead of one linked to my MS account). So i have filled the new email and never received a confirmation email. Today i have found this in my email logs:

 

2018-07-13 06:33mx2b.serveriai.lt1fdopy-00089n-1Osv3-smtp2.lithium.comnotify@mstechcommunity.microsoft.commy email(no subject)REJECTED
Sender's domain is missing DNS records
  • HI,

    Thanks for posting, I can only assume your mail server is trying to look up our A record for MSTechCommunity.microsoft.com. Which doesn't exists... for good reason.. there is no server on the end of that domain that you can navigate to from a web browser.

    I am afraid all I can ask you to do is get the network admin to whitelist the emails at this time.

11 Replies

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager
    HI,

    Thanks for posting, I can only assume your mail server is trying to look up our A record for MSTechCommunity.microsoft.com. Which doesn't exists... for good reason.. there is no server on the end of that domain that you can navigate to from a web browser.

    I am afraid all I can ask you to do is get the network admin to whitelist the emails at this time.
    • wroot's avatar
      wroot
      Silver Contributor

      Oh, somehow i didn't thought about it myself, although i whitelist senders quite often. Did it now and received the notification. Changed my email. Thanks.

      • wroot's avatar
        wroot
        Silver Contributor

        Today my email switched back to old one in the settings on its own.. My god, this site is broken in so many ways. It works so slow, on mobile it's  almost impossible to use. MS should do better job if they want to grow a community here..

Resources