Forum Discussion
Cannot change community profile picture
I'm signing in with my work email here into the Office 365 Network.
I would like to set up a community profile picture. When I open my community profile page there's a hand cursor showing on top of the default grey buddy avatar. But clicking on it shows loading for does nothing. Tried with Edge and Chrome.
Funnily enough the avatar shows a hand cursor even when not signed in...
12 Replies
I had the same blank screen when trying to upload via Chrome. However it did work in Internet Explorer. Other users have had luck with Firefox as well.
I also can't upload a picture.
Hi Nathan Wells, here's more info in the Getting Started Guide on how to add a profile photo. Please reach out if you have additional questions.
https://techcommunity.microsoft.com/t5/Getting-Started/Getting-Started-Guide-Pt-1/m-p/6631#M11
Thanks Lana O'Brien It's actually not an issue of me not understanding how - it's that the website isn't working as it should.
All I get is a blank white window:
Doesn't matter how long I keep it open - just stays white.
- Same issue here. I can't upload a picture. I was able to link to my Facebook picture temporarily, but I prefer to upload a different pic.
I'm having the same issue.
I get as far as a page that says to go to a My Images link on my profile, but that link does not exist.
Did you get any resolution?
Paul-
I miss the beginning of this thread. Would you please repeat for me the basic process to add my photo to my profile on this Tech Community? Thanks!
-Ron White
I had the same - closed my browser, reopened it, no change. Tried 10 minutes later, and it worked. Suspect it could be a transient issue that requires a bit of patience and a good helping of luck.
