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Claudius Henrichs's avatar
Claudius Henrichs
Icon for Microsoft rankMicrosoft
Jul 16, 2016

Cannot change community profile picture

I'm signing in with my work email here into the Office 365 Network. I would like to set up a community profile picture. When I open my community profile page there's a hand cursor showing on top of ...
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Nathan Wells's avatar
Nathan Wells
Brass Contributor
Mar 29, 2017

Thanks Lana O'Brien It's actually not an issue of me not understanding how - it's that the website isn't working as it should.

All I get is a blank white window:

 

Doesn't matter how long I keep it open - just stays white.

  • Steve Palmo's avatar
    Steve Palmo
    Brass Contributor
    Oct 23, 2018

    I get the identical results....just a blank page attempting to upload an avatar. Amazing and downright embarrassing that Microsoft cannot allow some people for months to not upload a photo, yet in Delve I can update my picture in 10 seconds...Yet another half-baked product. 

  • Deleted's avatar
    Deleted
    Oct 12, 2017

    7 months later and this still happens. Can't figure it out. In my scenario, I have two accounts - a personal and a work (AD), both with the same email to login. When I connect to techcommunity with the work account, I can change profile picture but when I use personal one I get the blank window (any browser). I'm wondering if this is part of the issue?

     

    • Steve Palmo's avatar
      Steve Palmo
      Brass Contributor
      Oct 23, 2018

      I just got avatar uploaded..not in Chrome or Edge, but I downloaded latest Firefox v62.0.3 (Quantum)

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