Forum Discussion
The chat history is gone.
My chat history with bing is gone, but I didn’t delete them, what's going on?
Eric_VanAelstyn
Microsoft
MicrosoftHi NoteDance, was the content of your chat history gone after you had not used Copilot for a long amount of time? There is a limit to how long history is maintained in the feature after it is added so you may see some of that history removed over time. Or did everything disappear at once without a gap in usage? That might be a bug. And have you experienced this behavior since? Thanks for any details you can provide!
I got a similar issue where the first time, the name of the chat was still there, but the content went blank. After I refreshed the page the chat totally disappeared from the history. Does that indicate the chat exceeded the time limit for it to be maintained/stored? If so, is it removed from the history but can still be recovered or is it totally deleted from the Copilot (Microsoft) server and cannot be recovered?
If using Copilot in Edge (as Web) then Chat history are not saved anywhere. Microsoft doesn't provide tools for IT admins to access chat history, nor do they retain chat history in Copilot when used with commercial data protection.
If using Copilot in Edge (as Work) then should see chat history;- Hi! The chat was saved when I used the Copilot preview a few months ago. After I logged back into the Copilot, the chat name still appeared in the history, but the content was gone. After I refreshed the page the whole chat disappeared from the chat history (I even cannot see the chat name).
