Forum Discussion
The chat history is gone.
Microsoft
- Eric_VanAelstynHi NoteDance, was the content of your chat history gone after you had not used Copilot for a long amount of time? There is a limit to how long history is maintained in the feature after it is added so you may see some of that history removed over time. Or did everything disappear at once without a gap in usage? That might be a bug. And have you experienced this behavior since? Thanks for any details you can provide!
I got a similar issue where the first time, the name of the chat was still there, but the content went blank. After I refreshed the page the chat totally disappeared from the history. Does that indicate the chat exceeded the time limit for it to be maintained/stored? If so, is it removed from the history but can still be recovered or is it totally deleted from the Copilot (Microsoft) server and cannot be recovered?
If using Copilot in Edge (as Web) then Chat history are not saved anywhere. Microsoft doesn't provide tools for IT admins to access chat history, nor do they retain chat history in Copilot when used with commercial data protection.
If using Copilot in Edge (as Work) then should see chat history;
Hi Eric_VanAelstyn, my chat history disappeared at once. So far, I have not experienced the same behavior.
- Eric_VanAelstynThank you NoteDance. We're sorry to hear your chat history content disappeared. If it happens again, we'd kindly request that you file Feedback using the button in the bottom right of the screen in case it is a bug that needs to be addressed.
