Forum Discussion
The chat history is gone.
My chat history with bing is gone, but I didn’t delete them, what's going on?
Eric_VanAelstyn
Microsoft
MicrosoftHi NoteDance and xoecraft, is the feature completely gone or did the contents of your chat history get deleted? Also, chat history is a feature currently only available when signed in with a personal (Microsoft) account. If you are logged in to Copilot with your work (Entra ID) accounts, chat history is not available.
- Hi, Eric_VanAelstyn, I use a personal account, and the content of the chat history was deleted.
- Eric_VanAelstynHi NoteDance, was the content of your chat history gone after you had not used Copilot for a long amount of time? There is a limit to how long history is maintained in the feature after it is added so you may see some of that history removed over time. Or did everything disappear at once without a gap in usage? That might be a bug. And have you experienced this behavior since? Thanks for any details you can provide!
I got a similar issue where the first time, the name of the chat was still there, but the content went blank. After I refreshed the page the chat totally disappeared from the history. Does that indicate the chat exceeded the time limit for it to be maintained/stored? If so, is it removed from the history but can still be recovered or is it totally deleted from the Copilot (Microsoft) server and cannot be recovered?
Eric_VanAelstyn Aha! I was signed in through work at the time. Thanks!
