I need help with my bing enterprise account and bing enterprise chat

Hi all, in my organization that has microsoft 365 licenses have implemented bing enterprise chat, but with my business account I am not allowed access to that application. I get the following message: "Bing chat is not available in strict secure search. Try to link your personal Microsoft account to check access" in my browser although I have tried to change the secure search continues to appear that message. I have contacted the company's technical support and they have given up as they could not find the cause. I have also contacted end user support and they have referred me to this forum, can anyone help me with my account, why can't I access bing enterprise chat? The account is email address removed for privacy reasons