Forum Discussion
LealtaPolistina
May 16, 2026Copper Contributor
Copilot Excel error "Failed to fetch document context" - Cannot use paid service
Environment: Microsoft 365 (paid subscription, recently upgraded) Excel for Windows (desktop app) Copilot in Excel Issue: I am repeatedly receiving the error message "Failed to fetch document c...
Kidd_Ip
May 20, 2026MVP
Take this and please make sure that Copilot requires modern Excel formats (.xlsx, .xlsb, .xlsm) stored in OneDrive or SharePoint with AutoSave enabled
Copilot in Excel - Microsoft Q&A
https://learn.microsoft.com/en-my/answers/questions/5530433/copilot-issues?utm_source=copilot.com
Frequently asked questions about Copilot in Excel - Microsoft Support